Signed, sealed, secured — why you should independently back up Docusign 

Inside KeepitSeptember 24, 2025 | 2 minutesBy Holly Samimi

It all starts with a contract. Docusign is a leading electronic signature and contract management platform, storing critical business agreements for 1.7 million organizations worldwide. It goes without saying that contracts and agreements are fundamental to business operations, compliance, and financial transactions.  

Loss or corruption of signed agreements can lead to legal liabilities, financial losses, and operational disruptions. Keepit is adding Docusign to its portfolio — backing up even more of your critical SaaS operations in its independent cloud.  

What does DocuSign back up natively? 

Simply put, while DocuSign guarantees platform security and availability, customers are responsible for backing up their data and devices. 

Docusign also imposes strict retention limits: customers only have a 24-hour window to restore deleted documents, uncompleted or expired documents may be removed after up to a year, and no recycle bin or soft-delete recovery options exist, leaving customers with minimal recovery windows. 

Docusign houses your most important contracts and agreements, which are critical for HR, legal, purchasing, and various other functions inside your company. Without dedicated third-party backup solutions, any permanent deletion or system error could result in irreversible data loss.  

To ensure continuity, compliance, and recoverability, leveraging an independent backup and recovery solution like Keepit is essential.   

Keepit Backup and Recovery for Docusign 

The new Keepit Backup and Recovery for Docusign adds another workload to Keepit's portfolio, all using the same core platform and UX capabilities in a single dashboard view. With Keepit, you get automated backup of Docusign data, easy restore capabilities in cases of data loss, and a way to manage your Docusign organization.  

This will ensure your systems are covered in cases of human error or malicious attack — without having to rely on insufficient native backup capabilities in data loss scenarios. 

 

Centralized SaaS backup 

Keepit is continuously adding new workloads to its portfolio. With the addition of Jira, Confluence, Okta — and now Docusign — companies can benefit from a streamlined workflow, an easy-to-use interface, flexible recovery options, and have full visibility and comprehensive reporting for managers and leadership when it comes to their backups.  

Ensuring all your business-critical data is securely backed up will mitigate any potential downtime and help you to stay compliant with evolving regulations. It’s the best way to have peace of mind after you’ve signed that important contract.  

Learn more about Keepit Backup and Recovery for Docusign

Holly Samimi is a Product Manager at Keepit with more than 19 years of experience spanning customer relations, stakeholder management, operations, leadership, and SaaS product development. She has a proven track record of working across teams to implement and optimize product features, functionality, and processes, always with a focus on usability, efficiency, and delivering meaningful value to end users.

Find Holly Samimi on LinkedIn.