Easy to budget.
Transparent pricing.
No surprises.
- No hidden costs
- Scale with ease
- 163% ROI
Core Continuity
Ideal for organizations with smaller IT teams , looking for a reliable, easy-to-use solution for backing up and recovering data and configurations for critical SaaS applications.
Core Continuity includes:
- Recovery for up to 5 years
- Always hot storage
- SSO and MFA
Most popular
Business Resilience
Ideal for organizations with a mature, or maturing SaaS data protection foundation, looking for advanced protection, visibility and control over data.
Business Resilience includes everything in Core Continuity plus:
- Recovery for up to 10 years
- Multi-geo backup storage
- Access to add-ons to expand your data protection strategy
Enterprise Resilience
Ideal for larger organizations with a strong SaaS data protection foundation and demanding regulatory requirements, looking for top-class service and support.
Enterprise Resilience includes everything in Business Resilience plus:
- Access to a dedicated Customer Experience Manager
- Regular business reviews
- Top support priority
Explore our SaaS apps
Benefit from bundle discounts.
Core
Continuity
Business
Resilience
Enterprise
Resilience
Comprehensive coverage: Groups and Teams, OneDrive, SharePoint, and Exchange Online
Mass Restore - Restore wizard
PST Download
Multi-Geo Support
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Entra ID
Core
Continuity
Business
Resilience
Enterprise
Resilience
Users, Groups, Role Assignments, Admin Units
Audit logs
Sign-in logs
Enterprise apps, App registrations, Conditional access policies
Intune device compliance policies and device configuration profiles
BitLocker key protectors
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Power Platform
Core
Continuity
Business
Resilience
Enterprise
Resilience
Power BI workspaces, capacities, and reports
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Salesforce
Core
Continuity
Business
Resilience
Enterprise
Resilience
Salesforce Sales Cloud and Commerce Cloud support
Support for standard and custom object types, files, and attachments
Sandbox backup and restore with anonymization
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Google Workspace
Core
Continuity
Business
Resilience
Enterprise
Resilience
Gmail, Google Drive, calendar, and task data for selected users
Tenant-wide shared Google Drives
Google Forms data
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Dynamics 365
Core
Continuity
Business
Resilience
Enterprise
Resilience
Entities and data for Dynamics 365 for Sales, Customer Service, Field Service, Project Service Automation, and Marketing
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Azure DevOps
Core
Continuity
Business
Resilience
Enterprise
Resilience
Azure Boards
Azure Pipelines
Azure Repos
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Zendesk
Core
Continuity
Business
Resilience
Enterprise
Resilience
Tickets, views, users, groups, and organizations
Automations, macros, and triggers
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Confluence
Core
Continuity
Business
Resilience
Enterprise
Resilience
General
General: Users (backup only), Groups, Group members, Templates, Blueprints
Pages
Pages: Pages, Page restrictions, Page content, Child pages, Footer comments and replies, Inline comments and replies (backup only), Attachments
Spaces
Spaces: Spaces, Permissions, Properties
Blog Posts
Blog Posts: Blog post, Version history, Restrictions, Content, Content version history, Custom content, Footer comments and version history, Replies to footer content and version history, Inline comments and replies (backup only), Inline comments version history, Attachments, Attachments version history
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Jira
Core
Continuity
Business
Resilience
Enterprise
Resilience
Projects & Configuration
Projects: Avatar, Components, Categories, Features, Roles, Versions
Requests (backup only)
Screens: Tabs, Tab fields, Screen schemes
Issues & Related Data
Issue: Attachments, Comments, Fields, Field configurations, Field configuration schemes, Links, Link types, Priorities, Remote links, Resolutions, Security schemes, Types, Type schemes, Type screen schemes, Issue votes (backup only), Watchers, Work logs
General
General: Sprints, Boards, Dashboards, Plans (roadmaps), Filters, Permission schemes, Notification schemes, Priority schemes, Statuses, Service desk organizations, Users (backup only), Groups, Time tracking, Compass components (backup only)
Workflows
Workflows: Workflows, Workflow schemes, Workflow schemes drafts (backup only)
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Jira Service Management
Core
Continuity
Business
Resilience
Enterprise
Resilience
Projects: Components, Form templates, Organizations, Avatar, Properties, Issues, Work types, Roles, Queues*, Requests, Request types, Versions
Assets: Global Statuses, Global Icons*, Object Schema, Object Types, Object Attributes, Objects, Schema Statuses
Requests: Request, Request Attachments, Request Comments, Request Remote Links, Request Votes*, Request Watchers, Request Participants, Request Worklogs, Child Requests, Linked Requests, SLAs*
Issues: Issue, Issue Attachments, Issue Comments, Issue Remote Links, Issue Votes*, Issue Watchers, Issue Worklogs, Child Issues, Linked Issues
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Okta
Core
Continuity
Business
Resilience
Enterprise
Resilience
Security & Governance
Security: Enabled Factors*
Policies: Definition, Policy Types, Rules, Group Relations, App Relations (IE)
Network Zones: Definition
Applications & Integrations
Applications: Definition, Users, App User Schema, Groups, App Grants (Scopes), SSO SAML metadata*, Application Provisioning Definition, Application Provisioning Features, Client Definition, Client Role Assignments, Client JSON Web Keys, Client Secrets
API service integrations: Definition, Integration Secrets
Customizations: SMS Template Definition*
Identity & Access Management
Users: Definition, Role Assignments, Groups, Apps, Clients*, Application links*, Links, Linked Objects, User types definitions
Groups: Definition, Role Assignments, Members, Apps, Group rules, Group schema
Authenticators: Authenticators Definition (IE)*, Authenticators Methods (IE)*
Identity Providers: IdP Definition*, IdP Users*, IdP Key Credentials*
Attributes Mappings (IE)*
Platform Management
Organization: Metadata*, Settings, Org Contacts, Third-party Admin Settings, Default Public Client App Role, Settings, Rate Limit Admin Notification, Setting, Per-Client Rate Limit Setting, Rate Limit Warning Threshold, Percentage
Administration: Resources, Resources sets, Custom Role Definitions, Customer Role Permission
General: Thread Insight Config, Related IP Zones, Org-wide CAPTCHA Settings (IE)*, CAPTCHA Instances (IE)*, User lockout settings, Authentication settings (IE)
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Docusign
Core
Continuity
Business
Resilience
Enterprise
Resilience
Accounts* (*Backup only)
Envelopes: Envelope status*, Comments*, Custom fields*, Documents*, Certificates*, Envelope metadata*, Recipients* (*Backup only)
Templates: Templates**, Comments, Custom fields, Documents, Certificates, Template metadata, Tabs (**Restore of full template)
Global users (across accounts): User data, Basic info
Account users: User data, Basic info
User groups: User groups, Membership
Signing groups: Signing groups, Membership
Permission profiles: Permission profiles, Membership
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
BambooHR
Core
Continuity
Business
Resilience
Enterprise
Resilience
Employee data: Employee ID, Name, Surname, Email, Address, Employee tables, Employee files, Time off requests and registrations, Time off account balance
Company data: Company tables, Company fields, Company files, Time off types, Time off policies
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Miro
Core
Continuity
Business
Resilience
Enterprise
Resilience
Teams: Boards, Spaces, Members, Settings
Boards: Members, Connectors, Frames, Groups, Items, Tags
Spaces: Boards, Members, Settings
Board items: App cards, Cards, Documents, Embeds, Formats, Images, Shapes, Sticky notes, Texts
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
GitHub
Core
Continuity
Business
Resilience
Enterprise
Resilience
Git Repository: Blobs and trees, References, Branches, Commits, Tags
Planning and projects: Teams
Repositories and configurations: Repository settings, Repository collaborators
Collaboration and Documents: Pull requests
Metadata and other: User
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
monday.com
Core
Continuity
Business
Resilience
Enterprise
Resilience
Account metadata
Boards: Definition, Groups, Items (text in data cells), Items/files (binary data in cells), Items/files (links in cells), Items/subitems, Members
Products / Workspaces: Members, Folders, Boards
Users: Definition, Teams, Photo
Teams: Members, Workspaces, Boards, Photo
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
Autodesk Forma
Core
Continuity
Business
Resilience
Enterprise
Resilience
Users: User definitions, User Projects, Project memberships, Roles, Products
Companies: Definitions, User mappings, Projects mappings
Products / Workspaces: Definitions, Sheets, Sheet collections, Sheet versions, Files and folders, Packages, Issues, Issue comments, Issue attachments, Issue settings, Templates, Transmittals
Data Retention
5 Years
10 years
10 years
Unlimited data retention
Add-on
Add-on
Always-hot storage
No egress, ingress or transaction fees
Storage in vendor-independent data centers
Select data residency (see locations)
Multi-geo data residency
Customizable automated backups
Immutable Blockchain-Verified Storage Technology
Backup redundancy - 4 copies in 2 separated data centers in the selected region
Immutable Blockchain-Verified Storage Technology
In-backup search and preview
Data export
Activity log
Instant secure share
Free for inactive users
Data Protection dashboard
Data Monitoring dashboard
Data Monitoring with Anomaly Detection dashboard
Secure integrations with AI services (MCP Toolbox)
Integration with Security Information and Event Management (SIEM)
Full API Support for third-party integrations
Data Encryption at Rest and In-Transit
Regular Penetration Testing
Single Sign-On (SSO)
Multifactor Authentication (MFA)
Right-to-be-Forgotten (RTBF)
Detailed Job Monitor and Notifications
Role-Based Access Control
Audit Log
Custom Role-Based Access Control
Standard Terms of Service
Enhanced Compliance (Regulatory and outsourcing requirements; Customer-specific contractual documentation; data protection and security addenda; Third-party and supply chain due diligence obligations)
Add-on
Add-on
Support Tiers
Core Continuity
24/7 Enterprise Support
24/7 Enterprise Support
Support Hours
Standard Business Hours
24/7
24/7
Support Channel
Email
Self-service portal
Email
Self-service portal
Phone
Email
Self-service portal
Target Response Time
Initial target SLA from 4 business hours to 2 business days depending on the severity level
Initial target SLA from 4 hours to 2 days depending on severity level
Initial target SLA from 1 to 8 hours depending on severity level
Implementation
Self-guided
Guided onboarding
Full onboarding program
Business reviews
On request
On request
Quarterly
Customer Experience Manager
Dedicated CXM
500Hours saved
on offboarding and restore efficiencies in one year
Trusted by 1,000s of customers
Porsche Holding Salzburg migrates to the cloud, chooses Keepit for ransomware protection
"We were searching for a SaaS solution, and we didn't want to back up all the data on-prem. Keepit's simple, easy-to-use cloud backup delivered what we were looking for."
— Michael Bojko, System Engineer, Porsche Informatik