Jira Service Management backup coverage
The table below shows the detailed backup and restore coverage for Keepit for Jira Service Management.
The table below shows the detailed backup and restore coverage for Keepit for Jira Service Management.
|
Element |
Backup supported |
Restore supported |
Comment |
|
Jira Service Management |
|||
|
Projects |
✅ |
✅ |
|
|
Customers |
✅ |
✅ |
|
|
Organizations |
✅ |
✅ |
|
|
Assets |
✅ |
✅ |
|
| Projects | |||
|
Components |
✅ |
✅ |
|
|
Form Templates |
✅ |
✅ |
|
|
Organizations |
✅ |
✅ |
|
|
Avatar |
✅ |
✅ |
|
|
Properties |
✅ |
✅ |
|
|
Issues |
✅ |
✅ |
|
|
Work Types |
✅ |
✅ |
|
|
Roles |
✅ |
✅ |
|
|
Queues |
✅ |
❌ |
API limitation |
|
Requests |
✅ |
✅ |
|
|
Request Types |
✅ |
✅ |
|
|
Version |
✅ |
✅ |
|
|
Issues |
|||
|
Issue |
✅ |
✅ |
|
|
Issue Attachments |
✅ |
✅ |
|
|
Issue Comments |
✅ |
✅ |
|
|
Issue Remote Links |
✅ |
✅ |
|
|
Issue Votes |
✅ |
✅ |
API limitation |
|
Issue Watchers |
✅ |
✅ |
|
|
Issue Worklogs |
✅ |
✅ |
|
|
Child Issues |
✅ |
✅ |
|
|
Linked Issues |
✅ |
✅ |
|
|
Requests |
|||
|
Request |
✅ |
✅ |
|
|
Request Attachments |
✅ |
✅ |
|
|
Request Comments |
✅ |
✅ |
|
|
Request Remote Links |
✅ |
✅ |
|
|
Request Votes |
Yes |
❌ |
API limitation |
|
Request Watchers |
✅ |
✅ |
|
|
Request Participants |
✅ |
✅ |
|
|
Request Worklogs |
✅ |
✅ |
|
|
Child Requests |
✅ |
✅ |
|
|
Linked Requests |
✅ |
✅ |
|
|
SLAs |
✅ |
❌ |
API limitation |
|
Assets |
|||
|
Global Statuses |
✅ |
✅ |
|
|
Global Icons |
✅ |
❌ |
API limitation |
|
Object Schema |
✅ |
✅ |
|
|
Object Types |
✅ |
✅ |
|
|
Object Attributes |
✅ |
✅ |
|
|
Objects |
✅ |
✅ |
|
|
Schema Statuses |
✅ |
✅ |
|
| General | |||
|
Compass components |
✅ |
❌ |
API limitation |
|
Filters |
✅ |
✅ |
|
|
Groups |
✅ |
✅ |
|
|
Users |
✅ |
❌ |
API limitation |
|
Work Items Settings |
|||
|
Field Configurations |
✅ |
✅ |
|
|
Fields |
✅ |
✅ |
|
|
Notification Schemes |
✅ |
✅ |
|
|
Permission Schemes |
✅ |
✅ |
|
|
Priority Schemes |
✅ |
✅ |
|
|
Resolutions |
✅ |
✅ |
|
|
Screen Schemes |
✅ |
✅ |
|
|
Screens |
✅ |
✅ |
|
|
Statuses |
✅ |
✅ |
|
|
Work Item Security Schemes |
✅ |
✅ |
|
|
Work Type Screen Scheme |
✅ |
✅ |
|
|
Work Types |
✅ |
✅ |
|
|
Work Types Schemes |
✅ |
✅ |
|
|
Workflow Schemes |
✅ |
✅ |
|
|
Workflow Scheme Drafts |
✅ |
❌ |
API limitation |
|
Workflows |
✅ |
✅ |
|
For a list of restore limitations, please download this document.