Create a Zendesk connector

Follow these steps to create a Zendesk connector and set up your backup configuration.

1. On the Connectors page, select Add connector > Add Zendesk сonnector. 

2. Enter your company domain and then select Sign in.

3. Sign in to Zendesk with an account that has admin-level access to the areas you want backed up. For details, see Permissions for Zendesk backup and restore.

4. Review the permissions and select Allow.

Note: Keepit only requests permissions the first time you create a connector and retains them for subsequent connectors.

5. You will be redirected back to Keepit where you can configure your connector.

Here you can:

• Change the name of the connector
• Configure your backup
• Manage user access to the connector by selecting the lock icon
• Limit the retention period by selecting the calendar icon

6. Select Create.
Keepit creates the connector and schedules the first backup.