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Help center - Microsoft 365
SharePoint backup coverage
Help center - Microsoft 365
Recover a deleted Microsoft 365 user
Help center - Keepit Platform
Sign-in session timeout
Help center - Microsoft Entra ID
Restore an Entra ID user
Help center - API
Add users to a subaccount
Help center - API
Create a subaccount
Help center - Microsoft Entra ID
Trouble restoring an Entra ID conditional access policy?
Help center - API
Update account settings
Help center - Microsoft 365
Tenant missing Microsoft 365 licenses
Help center - Keepit Platform
Can I still use my Keepit credentials after setting up SSO?
Help center - Keepit Platform
Renew an SSO application certificate before expiration
Help center - Power Platform/Dynamics 365
What counts as a seat in a Power Platform / Dynamics 365 backup
Help center - Zendesk
Create a Zendesk connector
Help center - Google Workspace
Google Workspace restore behavior
Help center - Google Workspace
Restore Google Workspace files or folders
Help center - Microsoft 365
Restore Exchange data with the Restore Wizard
Help center - Microsoft 365
Managing Exchange Calendar invites during restore
Help center - Microsoft 365
Exchange data restore behavior
Help center - Microsoft 365
OneDrive data restore behavior
Help center - Microsoft Entra ID
Entra ID backup coverage
Help center - Microsoft Azure DevOps
Requirements for Azure DevOps connector creation and backup
Help center - Google Workspace
Google Workspace backup coverage
Help center - Google Workspace
Create a Google Workspace connector
Help center - Microsoft Azure DevOps
Create an Azure DevOps connector
Help center - Microsoft 365
Entra ID groups are missing from my backup configuration
Help center - Keepit Platform
Manually start a backup
Help center - API
Partner API: Introduction
Help center - Microsoft 365
Requirements for setting up a Microsoft 365 backup
Help center - Salesforce
How to speed up Salesforce bi-monthly backups
Help center - Microsoft 365
Create a Microsoft 365 connector
Help center - Microsoft 365
How admin user credentials are used in Keepit
Help center - Microsoft 365
Removing the admin role from the Microsoft 365 backup account
Help center - Microsoft 365
Remove the admin service account from Groups and Teams
Help center - Google Workspace
Requirements for setting up a Google Workspace backup
Help center - Microsoft Entra ID
Create an Entra ID connector
Help center - Microsoft Entra ID
Entra ID objects are missing from my backup configuration
Help center - Keepit Platform
Backup schedule and frequency FAQs
Help center - Microsoft Entra ID
Permissions for Entra ID Backup
Help center - Keepit Platform
Using the Data Protection dashboard
Help center - Microsoft 365
Missing data areas in your Microsoft 365 connector configuration?
Help center - Microsoft 365
Restore team channels and posts
Help center - PMC
User roles and permissions in PMC
Help center - Microsoft 365
How Microsoft products are counted as Keepit seats
Help center - Keepit Platform
Keepit user roles and permissions
Help center - API
Basic Authentication
Help center - Power Platform/Dynamics 365
Removing the Global admin role from Dynamics 365 backup service account
Help center - Power Platform/Dynamics 365
Power Platform / Dynamics 365 backup coverage
Help center - Google Workspace
Install the Keepit App in Google Workspace Marketplace
Help center - Microsoft Power BI
Power BI backup data coverage
Help center - Microsoft 365
Permissions for Microsoft 365 Backup and Restore
Help center - Power Platform/Dynamics 365
Why can't I reauthenticate my Power Platform / Dynamics 365 connector?
Help center - Power Platform/Dynamics 365
Restore Dynamics 365 records
Help center - Power Platform/Dynamics 365
Restore Power Pages
Help center - Power Platform/Dynamics 365
Restore Power Automate desktop flows
Help center - Power Platform/Dynamics 365
Create a Power Platform / Dynamics 365 connector
Help center - Power Platform/Dynamics 365
Requirements for setting up a Power Platform / Dynamics 365 backup
Help center - Power Platform/Dynamics 365
Requirements for setting up a Power Platform / Dynamics 365 backup
Help center - Power Platform/Dynamics 365
Check security role and access mode for Dynamics user
Help center - Microsoft Entra ID
Recover a BitLocker key
Help center - Microsoft Entra ID
Recover Windows LAPS
Help center - Microsoft Entra ID
Restore an Entra ID policy
Help center - Microsoft Entra ID
Restore an Entra ID administrative unit
Help center - Microsoft Entra ID
Restore an Entra ID role
Help center - Microsoft Entra ID
Restore an Entra ID group
Help center - Microsoft Entra ID
Can the service account used for Entra ID backup have MFA enabled?
Help center - Microsoft Entra ID
Recover Entra ID activity logs
Help center - Microsoft Entra ID
Restore authentication methods
Help center - Microsoft Entra ID
Restore an Entra ID object's relationships
Help center - Microsoft Entra ID
Restore an Entra ID object's licenses
Help center - Microsoft Entra ID
Restore an Entra ID app registration
Help center - Microsoft Entra ID
Restore an Entra ID service principal
Help center - Microsoft Entra ID
When is the Global Admin role required for Entra ID backup service account?
Help center - Microsoft Entra ID
Requirements for setting up an Entra ID backup
Help center - Microsoft Entra ID
What happens when I restore an Entra ID object?
Help center - Microsoft Entra ID
Restoring Entra ID data with the Restore Wizard
Help center - Microsoft Entra ID
Preview and compare Entra ID metadata
Help center - Microsoft Entra ID
Supported Entra ID object attributes
Help center - Microsoft Power BI
Set up your Power BI backup
Help center - Microsoft Power BI
Restore Power BI data
Help center - Microsoft Power BI
What counts as a seat in a Power BI backup
Help center - Microsoft Azure DevOps
Azure DevOps organizations are missing from my backup configuration
Help center - Microsoft Azure DevOps
Azure DevOps backup coverage
Help center - Microsoft Azure DevOps
Restore Azure DevOps data
Help center - Google Workspace
Google Workspace objects are missing from my backup configuration
Help center - Google Workspace
Why are Google Workspace items skipped during the backup?
Help center - Google Workspace
Failure fetching domains
Help center - Google Workspace
Remove the Keepit app from Google
Help center - Google Workspace
Revoke access to the Keepit app in Google
Help center - Google Workspace
Log out of a personal Google account before installing Keepit app
Help center - Google Workspace
Check if Google user is an Admin who can create connector
Help center - Google Workspace
Check if Keepit app is installed in Google
Help center - Google Workspace
How Google Workspace seats are counted
Help center - Google Workspace
How Google Workspace organizational unit and group selection works
Help center - Salesforce
Sandbox seeding best practices
Help center - Salesforce
How external IDs solve Salesforce ID challenges
Help center - Salesforce
Create a Salesforce connector
Help center - Salesforce
Configure a Salesforce connector
Help center - Salesforce
Requirements for Setting Up a Salesforce Backup
Help center - Salesforce
Determine if Salesforce Managed Package is accessible via the API
Help center - Salesforce
Understanding and Resolving readMetadata Issues in Salesforce
Help center - Salesforce
Is my Salesforce backup data encrypted?
Help center - Salesforce
Salesforce data coverage
Help center - Salesforce
Restore Salesforce AutoNumber Fields (i.e. Case Number)
Help center - Salesforce
Capture and restore the Salesforce 18-character ID
Help center - Salesforce
Recover Salesforce files and attachments
Help center - Salesforce
What happens to your Salesforce records after you restore
Help center - Salesforce
Prepare CSV file with records to restore
Help center - Salesforce
Restore Salesforce metadata
Help center - Salesforce
Salesforce snapshot compare
Help center - Salesforce
Restore Salesforce records using a CSV file
Help center - Salesforce
Restore Salesforce records by manually selecting records
Help center - Salesforce
Restore Salesforce records to a sandbox environment
Help center - Salesforce
Restore your entire Salesforce organization
Help center - Salesforce
Deciding how to restore your Salesforce records
Help center - Salesforce
Deciding how to restore an entire Salesforce organization
Help center - Salesforce
Restore Salesforce records with the Restore Wizard
Help center - Salesforce
Restore Salesforce records
Help center - Salesforce
Which Salesforce records can be restored
Help center - Salesforce
Your Salesforce API Requests Usage
Help center - Salesforce
How Salesforce seats are counted
Help center - Salesforce
Ensuring backup continuity after a Salesforce sandbox refresh
Help center - Zendesk
Your Zendesk API requests usage
Help center - Zendesk
Restore Zendesk data
Help center - Zendesk
What happens to Zendesk data after you restore
Help center - Zendesk
Zendesk backup coverage
Help center - Microsoft 365
When is a Privileged Role Admin or Global Admin required for the Microsoft 365 backup service account?
Help center - Microsoft 365
I authenticated my Microsoft 365 connector with the wrong account
Help center - Microsoft 365
My Microsoft 365 connector's authentication is no longer valid
Help center - Microsoft 365
Public folder failed to restore
Help center - Microsoft 365
Not all of my dynamic group data is being backed up
Help center - Microsoft 365
Teams channel posts are not being backed up
Help center - Microsoft 365
Throttling and what can be done
Help center - Microsoft 365
Restore a Microsoft 365 Team
Help center - Microsoft 365
Restore OneDrive file versions
Help center - Microsoft 365
How long does an import take?
Help center - Microsoft 365
Microsoft 365 import behavior
Help center - Microsoft 365
Can the service account be used for M365 backup have MFA enabled?
Help center - Microsoft 365
Connect your Entra app registration to Keepit
Help center - Microsoft 365
Selecting users for Exchange, OneDrive, and Teams chats backup
Help center - Microsoft 365
Back up shared mailboxes
Help center - Microsoft 365
How Keepit processes data in Microsoft 365
Help center - Microsoft 365
Backing up encrypted messages
Help center - Microsoft 365
Does Keepit support Legacy Authentication?
Help center - Microsoft 365
Does Keepit back up data on Litigation Hold?
Help center - Microsoft 365
Multi-Geo support for your Microsoft 365 connector
Help center - Microsoft 365
Does Keepit back up inactive mailboxes?
Help center - Microsoft 365
Teams Chats custom app registration FAQ
Help center - Microsoft 365
Restore Microsoft 365 items
Help center - Microsoft 365
Import Microsoft 365 data
Help center - Microsoft 365
Create an app registration in Entra ID
Help center - Microsoft 365
Best practices for restoring SharePoint data
Help center - Microsoft 365
SharePoint restore behavior
Help center - Microsoft 365
Restore a SharePoint site
Help center - Microsoft 365
Restoring SharePoint data with an advanced backup configuration
Help center - Microsoft 365
Restore SharePoint item and file versions
Help center - Microsoft 365
Restore Groups & Teams data with the Restore Wizard
Help center - Microsoft 365
Recover an existing Microsoft 365 user
Help center - Microsoft 365
Restore OneDrive data with the Restore Wizard
Help center - Microsoft 365
Recover Teams chats
Help center - Microsoft 365
Move or copy an item from a restored folder to a different one
Help center - Microsoft 365
Microsoft 365 Groups and Teams backup coverage
Help center - Microsoft 365
Download a Microsoft 365 user
Help center - Microsoft 365
PowerShell script for Entra ID app registration
Help center - Microsoft 365
Generate a certificate for your Entra ID app registration
Help center - Microsoft 365
Teams channel failed to restore
Help center - Microsoft 365
Teams planner is not restoring
Help center - Microsoft 365
Microsoft items are skipped during the backup
Help center - Microsoft 365
Can I restore any part of my SharePoint data?
Help center - Microsoft 365
What happens to backups after Microsoft 365 tenant-to-tenant migration
Help center - Microsoft 365
Microsoft 365 backup coverage
Help center - Microsoft 365
Configure your Microsoft 365 backup
Help center - Microsoft 365
Restoring SharePoint term store
Help center - Microsoft 365
Restore SharePoint sites with the Restore Wizard
Help center - Microsoft 365
How restored Outlook emails are sorted
Help center - Microsoft 365
Restoring Channel Tabs and Links
Help center - Microsoft 365
Calculate the amount of data you have in Microsoft 365
Help center - Microsoft 365
Recover Outlook Notes
Help center - Microsoft 365
Microsoft 365 data integrity
Help center - Microsoft 365
Recover data using the PST download
Help center - Microsoft 365
Why snapshot size may be smaller from amount of data seen in Microsoft 365
Help center - Microsoft 365
What counts as a seat in a Microsoft 365 connector
Help center - PMC
Managing customer accounts as an MSP Partner
Help center - PMC
Managing accounts as a Partner
Help center - PMC
Configure multi-factor authentication (MFA) for PMC
Help center - PMC
Configure single sign-on (SSO) for PMC
Help center - PMC
Working with custom properties
Help center - PMC
Working with Products
Help center - PMC
Managing messages received by your customers
Help center - PMC
Using the PMC Audit Log
Help center - PMC
Seat usage
Help center - PMC
PMC Connector & Account Monitor
Help center - PMC
Using the Partner Management Console (PMC)
Help center - PMC
Create, edit, or delete a user in PMC
Help center - PMC
Managing customer messages
Help center - PMC
Managing accounts as a reseller
Help center - Keepit Platform
Using the Usage dashboard
Help center - Keepit Platform
Create a user with a custom role
Help center - Keepit Platform
Using the Anomaly Detection Dashboard
Help center - Keepit Platform
What is a partial snapshot?
Help center - Keepit Platform
What happens to data after canceling your Keepit service
Help center - Keepit Platform
Keepit's public IP addresses
Help center - Keepit Platform
Supported web browsers
Help center - Keepit Platform
Data encryption
Help center - Keepit Platform
Malware and Keepit backup
Help center - Keepit Platform
Keepit security and GDPR compliance
Help center - Keepit Platform
Keepit's retention policy
Help center - Keepit Platform
Keepit's data centers
Help center - Keepit Platform
Why connector size and total folder sizes may not match
Help center - Keepit Platform
Connector health statuses
Help center - Keepit Platform
Reauthenticate a connector to add proper service account
Help center - Keepit Platform
Reauthenticate connector to update app permissions
Help center - Keepit Platform
Reauthenticate a connector when authentication is no longer valid
Help center - Keepit Platform
Reasons you may need to reauthenticate your connector
Help center - Keepit Platform
Configure role-based access control (RBAC) for a connector
Help center - Keepit Platform
Change a connector's retention period
Help center - Keepit Platform
Create a public links policy
Help center - Keepit Platform
Retrieve data for a SIEM solution using Keepit API
Help center - Keepit Platform
Set up a SIEM integration
Help center - Keepit Platform
Create an API Token
Help center - Keepit Platform
View or delete secondary tokens
Help center - Keepit Platform
Set up TOTP authenticator for MFA
Help center - Keepit Platform
Configure multi-factor authentication
Help center - Keepit Platform
Why is it best to use an incognito window when using SSO?
Help center - Keepit Platform
Set up SSO using Okta as identity provider
Help center - Keepit Platform
Set up SSO using Microsoft Entra as identity provider
Help center - Keepit Platform
Configure SSO in Keepit
Help center - Keepit Platform
Create an SSO Admin user
Help center - Keepit Platform
SSO setup requirements
Help center - Keepit Platform
Keepit messages
Help center - Keepit Platform
Using the Keepit Audit Log
Help center - Keepit Platform
Using the Data Monitoring dashboard
Help center - Keepit Platform
Using the Job Monitor
Help center - Keepit Platform
Understanding snapshot creation and backup success
Help center - Keepit Platform
Download your data
Help center - Keepit Platform
Create and manage support tickets
Help center - Keepit Platform
I forgot my password
Help center - Keepit Platform
Your service info
Help center - Keepit Platform
Your user info
Help center - Keepit Platform
Your account info
Help center - Keepit Platform
Create, edit, or delete a Keepit user
Help center - Keepit Platform
Generate a compliance report
Help center - Keepit Platform
Extracting files after downloading data from Keepit
Help center - Keepit Platform
Assign or remove an RTBF label
Help center - Keepit Platform
Download data from a shared link
Help center - Keepit Platform
Share data with a public link
Help center - Keepit Platform
Compare snapshots
Help center - Keepit Platform
Find data for recovery
Help center - Keepit Platform
Revive a connector
Help center - Keepit Platform